7bdt's Privacy Policy

Introduction and Scope

7bdt is an online gaming and sports betting platform operated for Bangladeshi users. This privacy policy applies to all services provided through the 7bdtbet.cam website and its Android and iOS apps.

By registering on our platform or continuing to use our services, you agree to the terms of this policy. This policy, alongside 7bdt's Terms and Conditions, forms part of the agreement governing the relationship between you and 7bdt.

The main purpose of this policy is to ensure transparency with users — you will know what information is collected, why it is collected, and what rights you have. We believe data protection is not just a legal obligation; it is also our ethical responsibility to our users.

Types of Information Collected

7bdt may collect the following types of information:

2.1 Identity Information

• Full name and date of birth
• National ID or passport number (for account verification)
• Mobile number and email address
• Profile photo (optional)

2.2 Financial and Transaction Information

• bKash, Nagad and Rocket account numbers (for deposits and withdrawals)
• Transaction history, amounts and timestamps
• Withdrawal requests and method details

2.3 User Activity Information

• Play history, betting details and game session records
• Bonus claims and wagering activity
• Login time, duration and device type
• Navigation patterns within the platform

2.4 Technical Information

• IP address and device ID
• Browser type and operating system information
• Cookies and session identifiers
• Internet connection type and network information

2.5 Communication Information

• Information provided through live chat and email support
• Content of complaints and feedback

How Information Is Collected

7bdt collects your information in the following ways:

3.1 Information You Provide Directly

You provide information directly when you fill in a registration form, create a profile, make a deposit or withdrawal, or contact the support team. Some information is required to use 7bdt's services, and some is optional — this will be clearly indicated on the form.

3.2 Automatically Collected Information

When you browse the website or app, some information is collected automatically. This includes technical information collected through cookies, web beacons and log files. This information is used to improve platform performance and ensure security.

3.3 Information Received from Third Parties

In some cases, information may be collected from third-party verification services for identity verification purposes. Only the information necessary for verification is used in such cases.

Purpose of Using Information

7bdt uses collected information for the following specific purposes:

4.1 Service Operation and Improvement

• Account creation, management and verification
• Processing deposits, withdrawals and bonuses
• Ensuring the smooth operation of gaming and betting services
• Improving platform performance and usability

4.2 Security and Fraud Prevention

• Preventing unauthorised access to accounts
• Detecting and investigating suspicious transactions
• Preventing bonus abuse through multiple account creation
• Maintaining SSL encryption and other security measures

4.3 Legal Compliance

There may be an obligation to provide information upon a lawful request from authorities or under applicable law. In such cases, 7bdt will only disclose information that is legally required.

4.4 Personalised Experience

• Displaying games or promotional offers based on your preferences
• Remembering language and interface preferences
• Managing VIP tier determination and cashback benefits

4.5 Communication and Support

• Sending important account-related notifications
• Providing customer support in Bengali via live chat and email
• Sending promotional information with your permission

Data Storage and Security

7bdt places the highest importance on the security of your personal information. We apply industry-standard technical and organisational measures to protect your information from unauthorised access, alteration, disclosure or destruction.

5.1 Technical Security Measures

• Data transmission is secured through SSL (Secure Socket Layer) encryption
• Sensitive information is stored in encrypted form
• Regular security assessments and vulnerability tests are conducted
• Firewalls and intrusion detection systems are kept active

5.2 Organisational Measures

• Only authorised staff have access to specific information
• Regular training on data protection is provided
• Specific procedures are in place to handle data breach incidents

Sharing Information with Third Parties

7bdt does not sell your personal information or transfer it to third parties for commercial purposes. Information may be shared in the following limited circumstances:

6.1 Service Provider Partners

Necessary information may be shared with selected third parties for payment processing (bKash, Nagad, Rocket), identity verification, game providers and technology infrastructure services. These partners are contractually bound to protect your information and may only use it for the specified purpose.

6.2 Legal Requirements

Legally required information may be provided upon a court order or lawful request from a competent authority. In such cases, 7bdt provides only the requested information with the utmost care.

6.3 Business Restructuring

In the event of business restructuring such as a merger, acquisition or asset sale, user information may be transferred. Users will be notified in advance in such situations, and the same level of protection under this policy will be ensured.

6.4 Consent-Based Sharing

Information will be shared only if you give explicit consent and only for the purpose for which consent was given.

Cookies and Tracking Technologies

7bdtbet.cam uses cookies and similar technologies to improve service quality and make the user experience more convenient.

7.1 Types of Cookies and Their Use

• Essential Cookies: Required to maintain login sessions, ensure security and operate core functionality — the platform will not work properly without them.
• Functional Cookies: Used to remember your preferences, such as language selection and display settings.
• Analytics Cookies: Used to understand website traffic and usage patterns, helping to improve the service.

7.2 Cookie Control

Most browsers allow you to disable cookies or receive cookie alerts. However, please note that disabling essential cookies may affect some platform functionality and you may not be able to log in.

Your Rights and Choices

As a registered user on the 7bdt platform, you have the following rights:

8.1 Right to View and Correct Information

You can view the personal information stored in your account and request correction of incorrect or outdated information. Many details can be changed directly in account settings; for others, contact the support team.

8.2 Request to Delete Information

If there are no legal obligations or ongoing disputes, you may request to close your account and delete your personal information. However, transaction records and account history may be retained for a set period for legal and regulatory reasons.

8.3 Objecting to Promotional Communication

You can stop promotional emails or notifications at any time. Go to account settings or inform the support team. However, essential account-related notifications (such as transaction confirmations) cannot be stopped.

8.4 Data Portability

In certain circumstances, you may request a copy of the personal information you have provided. Such requests must be made through the support team.

To exercise any of your rights or if you have questions about data protection, see Frequently Asked Questions or contact the support team directly.

Policy on Minors

All services on 7bdt are for persons aged 21 or above only. Registration by minors is strictly prohibited.

We do not intentionally collect any personal information from minors. If any user is found to be a minor, their account will be closed immediately and the collected information will be properly deleted.

If you find that a minor has registered on our platform, please notify the support team immediately. To learn more about responsible gaming, see our Responsible Gaming Guidelines.

Data Retention Period

7bdt retains your information only for as long as it is needed or legally required.

• Active Accounts: All relevant data is retained for as long as the account remains active.
• Closed Accounts: Even after an account is closed, certain data may be kept for a specified period for legal and regulatory reasons.
• Transaction Records: Financial transaction data is retained in accordance with applicable laws and regulatory guidelines.
• Technical Logs: Server logs and security-related data are generally retained for a limited period.

Once the specified retention period ends, data is securely deleted or anonymised.

Policy Changes & Contact

11.1 Policy Changes

7bdt reserves the right to update this Privacy Policy as needed. After any change, the updated date will be revised and the updated policy will be published on the website. For significant changes, you will be notified by email or app notification.

Continued use of the platform after any changes will be taken as your acceptance of the new policy. You are therefore advised to read this policy regularly.

11.2 Contact Us

For any questions, complaints, or requests to exercise your rights regarding the Privacy Policy, please contact the 7bdt support team:

• Live Chat: 24 hours, 7 days — in Bengali and English
• Email: [email protected]

For more information about 7bdt, visit our About Us page, where the platform's services and philosophy are described in detail.